Addressing Incivility and Lateral Violence in the Nursing Workforce - Online Course


Accreditation:  Sigma Theta Tau International Honor Society of Nursing (Sigma) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

At least 85% of nurses of all ages and stages have been bullied in their career. Many nurses also report difficulty with addressing incivility in the work place. This presentation will outline TeamSTEPPS® from AHRQ to help nurses prepare for these difficult conversations.

In partnership with the QSEN Task Force: Academic Clinical Practice.

Learning Outcomes:

  • List TeamSTEPPS® de-escalation techniques.
  • Identify ways to implement conflict resolution as it relates to incivility in the workplace.
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Contact Hours0.50
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